📊 Performance Analytics
🕵️ Recent Audits
Downtown - Phone Support
Completed
June 8, 2025 • Mystery Call
Score: 89/100
Mall - Live Chat
Completed
June 7, 2025 • Chat Audit
Score: 92/100
West Side - Email
In Progress
Started June 9 • 60% Complete
Est. 2 days remaining
Online - AI Chatbot
Overdue
Due June 6 • 3 days overdue
Needs Rescheduling